Est 2013
Our Story
Working in a senior role in manufacturing, I was looking for a simple solution track maintenance work. We kept forgetting about preventative maintenance, due to breakdowns and changing priorities. A typical scenario for many companies!
The market seemed full of complex and expensive solutions that were over the top for an SME. After failing to find solution, I set about building a simple application. The tool we built was fast, reliable and easy to follow. It could accessed this from the office, home or working abroad.
I have always been a fan of cloud software - I was running sites in 3 countries so access and mobility was a priority. When I was living in Dubai the idea to commercialise the product hit me. It would be ideal for so many other small companies like us.
Smartspanner was founded in 2013 and developed the initial tool as a cloud hosted platform, with SMEs in mind. Its first customer was early 2015. It has never stopped growing since. We listen to our clients and learnt what features our market wanted in the software.
The business has grown from a few regional customers to having customers across 4 continents. Our customers range from small companies with single users to large PLCs, and work in a variety of industries.
In 2023 the company experienced significant growth and also pressure to develop the system. At the end of 2023 we released a brand new mobile app. In 2024 a roadmap evolved that would transform Smartspanner from a small business solution to an enterprise level CMMS. In addition 2024 will also open up IOT vibration monitoring as a solution offered by Smartspanner, either as a stand alone solution, or integrating into Smartspanner CMMS.
Why Choose Smartspanner?
Simplicity
After a 45 minute demo, you will be able to run Smartspanner CMMS in your company; even rolling out a multi-site deployment. With an intuitive workflow and simple interface you will be able to set up assets and start creating work orders for your team, allowing them to log on using desktop or mobile.
Unlimited Free Support
We are proud to advertise a simple, straight forward system. We put our money where our mouth is on this one; by offering unlimited free online and telephone support. Customers need so little support to run Smartspanner CMMS there is no problem for us to offer unlimited free online support. Just drop us an email or call us and we typically reply within a few hours and not more than 24 hours.
Cloud Reliability
Smartspanner is hosted in a secure and highly reliable datacentre in the UK. Using cloud technologies and native mobile apps we achieve very high levels of reliability and availability. As the business grows our server infrastructure expands to maintain responsive performance 24/7.
Based in the UK
Smartspanner is a UK company with UK support in normal working hours. Assistance is often given outside normal hours when possible.